【 Special Report 】 Kaili After-sales Service Leads The Industry To A New Peak Of Service!

Kaili After-sales Service

【 Special Report 】

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In Today's Fiercely Competitive Specialized Automotive Industry

Product Quality Is Certainly Important

But High-quality After-sales Service Is Also Essential For Businesses

The Key To Standing Out And Winning Customer Trust

Today, Let's Walk Into Kaili Zhuanqi Together

Explore The Unique Charm Of Its After-sales Service!

Starting From One Person, Up To A Hundred People

Kaili After-sales Service Driven By Both Technology And Quality

In 2016, Kaili Zhuanqi Was Established In Suizhou, With A Leadership Team And Employees Totaling Less Than 30 People. And Among The Few People Left Except For Technology And Production, There Is One Person Who Is Specifically Responsible For After-sales Maintenance. Although At That Time, Kaili Was Just An Ordinary Member Among Hundreds Of Specialized Automobile Factories In The Capital Of Specialized Automobiles, Based On The Forward-looking Corporate Philosophy Of Its Founder Liang Jie, Kaili Specialized Automobile Has Always Attached Great Importance To Customer After-sales Support.

To Stand Up In The Unbranded Automotive Industry, Good Products And Customer Reputation Are Essential. Without These, Empty Talk About Brand Has No Value. Moreover, From The Perspective Of Users, The Quality Of After-sales Service Directly Affects Their Daily User Experience. This Is Also One Of The Reasons Why Kaili Is Determined To Establish An After-sales Team.

At The Beginning Of The Startup, If The Team Did Not Have A Large Scale, Then Set Sail With One Person. With The Vigorous Development Of Kaili, The Number Of After-sales Team Members Has Gradually Increased From One Person To Hundreds Of People; The Responsibilities Have Also Expanded From Being A Maintenance Technician To A Comprehensive After-sales Service Center That Integrates Diverse Positions Such As Technical Engineers, After-sales Customer Service, Processing Specialists, And Reception Halls.

In Addition To Expanding Its Lineup, Kaili Places Particular Emphasis On The Service Technology And Quality Of Its After-sales Team. Day After Day Rigorous Training And Annual After-sales Travel Activities After Eight Years, The After-sales Team Of Kaili Has Always Adhered To Their Posts, Persevered Through Wind And Rain, And Successfully Solved Thousands Of Customer After-sales Problems, With A High Praise Rate Of 99%.

400 National 24-hour Service Hotline

Nearly A Thousand After-sales Repair Stations Continue To Expand

In Order To Adapt To The Trend Of New Energy Development And Further Improve The Convenience And Efficiency Of Enterprise After-sales Service, Kaili Has Once Again Accelerated The Construction Of The National New Energy After-sales Network Service, Carefully Formed A Professional New Energy After-sales Team, And Re Launched The 400-0722-818 National 24-hour After-sales Service Hotline, Moving Towards An Integrated After-sales Service Platform At Full Speed, Based On Its Strong Foundation Of Over 1000 Cooperative Service Stations, 300+service Engineers, 100+parts Outlets, And 8 Wholly-owned Service Experience Centers.

In This Way, Not Only Can We Solve Customer Problems More Efficiently, But We Can Also Provide Customers With More Comprehensive Product Protection, Allowing Them To Have No Worries When Choosing And Using Kaili Products. Whether It Is A Traditional Vehicle Or A New Energy Vehicle, Regardless Of The Size Or Timing Of The Problem, The Kaili After-sales Service Center Can Respond Quickly, Providing Customers With The Most Professional Attitude And Considerate Service To Solve Problems.

It Is Precisely With This Persistent Pursuit Of After-sales Service, As Well As Numerous Service Advantages Such As Rapid Response, Dense Network, Diligent Service, And One-stop Dedicated Personnel Docking, That Kaili Has Become A Shining Star In The Automotive Industry, Repeatedly Awarded Titles Such As "Five Star After Sales Service" And "Ten Star Excellent After Sales Service", And Has Also Gained The Trust Of Over 700000 Customers.

Looking Ahead To The Future, Kaili Zhuanqi Will Continue To Uphold Its Original Intention, Make Continuous Efforts In The Field Of After-sales Service, Innovate Service Models, And Improve Service Quality. Guided By Customer Needs And Driven By Technological Progress, We Provide Our Customers With Higher Quality, More Efficient, And Thoughtful Services. In The Ever-changing Industry, Kaili Will Definitely Rely On Its Excellent After-sales Service To Ensure That Every Customer Who Chooses Kaili Can Feel Unparalleled Peace Of Mind And Peace Of Mind! And Spare No Effort To Help Push The Customer's Business To A New Level!