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【 Special Report 】 "Battle Situation" Tracking │ After Sales Frontline Team Nationwide Ser

2023-08-03 16:55:05 36 source:This Site

Kaili Travels Thousands Of Miles, Service Reveals True Feelings. In Mid July, Kaili Group Officially Launched Its 2023 National After-sales Tour Service. With Sincerity In Service And Action To Prove It, The After-sales Team Braved The Scorching Sun, Traveled Thousands Of Mountains And Rivers, And Tried Their Best To Help Users Solve Their Car Problems, Making Speed And Ultimate Service A "zero Distance" After-sales Experience.



On July 18th, In Beautiful Yunnan, The After-sales Team Went To Multiple Regions To Conduct Vehicle Inspection And Maintenance, On-site Repair Guidance, And Product Training For Customer Vehicles. Yunnan Is A High-altitude Mountainous Province With Many Mountains And Complex Road Conditions, Which Have A Great Impact And Hidden Dangers On The Operation Of Sanitation Vehicles. The After-sales Team Braved The Scorching Heat To Carefully Inspect The Inside And Outside Of The Vehicle, And Promptly Discovered And Dealt With Any Signs Of Welding Detachment Or Other Hidden Dangers. Under The Scorching Sun, The Water Truck Tank Was Filled With Temperatures Of Nearly 50 Degrees Celsius. The Staff Fearlessly Drilled Into The Tank For Inspection And Maintenance, And No Matter Whether The Problems Were Serious Or Not, They Tried Their Best To Nip Them In The Bud. During The User Follow-up Process, Carefully Listen To And Collect User Feedback, Register And Record Special Needs And Reasonable Suggestions, Explain Product Features And Advantages In Detail For Other Users Who Have Purchasing Intentions, And Actively Contact Market Sales Personnel To Do A Good Job Of Coordination. Customer First, Think What Users Think, Everything For Customer Service.



On July 25th, In Gansu, Looking At The Flying Yellow Sand And Vast Gobi Desert, The After-sales Personnel Were Anxious And Rushed To Their Destination By Bus. It Was Because Of A Phone Call That The Itinerary Previously Arranged By The After-sales Team Was Changed. When They Learned That A User Team In Gansu Urgently Needed To Perform After-sales Maintenance On More Than Ten Compressed Garbage Trucks, The After-sales Team Immediately Changed Their Plan And Dispatched Team Members To Travel Thousands Of Miles From Yunnan To Gansu To Immediately Engage In Vehicle Inspection. Gansu Is Located In The Intersection Of The Loess Plateau, Qinghai Tibet Plateau And The Inner Mongolian Plateau. The Terrain Within The Territory Is Complex, With Crisscrossing Mountains And Vastly Different Elevations, Including High Mountains, Basins, Flat Rivers, Deserts, And Gobi. The Environment Has A Significant Impact On Sanitation Vehicles. The After-sales Team Spent Two Days Carefully Inspecting And Maintaining More Than Ten Compressed Garbage Vehicles And Other Sanitation Vehicles One By One. Time Is Tight And Tasks Are Heavy. In The Midst Of High Temperatures In The Summer, With Ground Temperatures Reaching Up To 52 ° C, Team Members Risked Heatstroke To Carefully Inspect All Equipment And Ensure Its Efficient Operation, Winning The Praise And Support Of Many Local Users. Based On The Local Climate And Environmental Characteristics, The After-sales Team Provides Equipment Maintenance Training And Operation Guidance To Users At The Appropriate Time, Which Is Highly Welcomed By Users.



Working Day And Night, Shining Stars And Wearing The Moon, All For The Sake Of Customers, The After-sales Team Of Kaili Is Tirelessly Providing Meticulous And Thoughtful Services To Many Other Users, Including Vehicle Inspection, Equipment Debugging, Operation Training, And Answering Questions. The Footprint Of Kaili Group's National After-sales Tour Team Is Also Spread Throughout The Country, No Matter Where It Is, Day And Night, Scorching Sun And Heat, No Matter What Problem, Quick Response And Quick Solution. The Next Stop Is Xinjiang, Guizhou, Hunan..., Making More Customers Aware Of Kaili's Speed, And Allowing More Users To Enjoy Kaili's Ultimate After-sales Service Is Our Responsibility And Commitment. It Is Not Only A Promise, But Also An Ultimate Pursuit.